Privacy Policy
Your privacy matters to us. This Privacy Policy explains how Nigma9 collects, uses, stores and protects your personal information when you use our platform, and what rights you have over your data.
1. Information We Collect
- Account information: phone number, username, password and any details you provide at registration.
- Transaction data: deposits, withdrawals, betting history and payment method information.
- Verification data: identity documents where required for KYC and anti-fraud checks.
- Technical data: IP address, device type, browser and usage data collected automatically.
2. How We Use Your Information
- To create and manage your account and process transactions;
- To verify your identity and prevent fraud, money laundering and underage gambling;
- To administer promotions such as the 100% first deposit bonus, RM10 registration bonus and 3% daily rebate;
- To send you service updates and, where you consent, promotional offers;
- To comply with legal and regulatory obligations.
3. How We Protect Your Data
Nigma9 uses industry-standard encryption for data in transit, along with secure servers, access controls and ongoing monitoring. While no system is completely immune to risk, we take reasonable technical and organisational measures to keep your information safe.
4. Sharing Your Information
We do not sell your personal data. We may share information only with trusted payment processors, identity-verification partners and game providers as needed to deliver our services, or where required by law or a valid legal request.
5. Cookies
Nigma9 uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the platform is used so we can improve it. You can manage or disable cookies in your browser settings, though some features may not function correctly as a result.
6. Your Rights
Subject to applicable law (including Malaysia's Personal Data Protection Act where applicable), you may have the right to access, correct or request deletion of your personal data, and to withdraw consent for marketing communications at any time. To exercise these rights, please visit our Contact page.
7. Data Retention
We retain your personal data for as long as your account is active and for any further period required to comply with legal, tax and regulatory obligations or to resolve disputes.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated date shown above.